80 results for "access"
Which account page should I use for a product access problem?
To address a product access problem, start by checking the My Products page to confirm the product status. For Cloud Products If you are using a Cloud product, verify the provisioning and domain-verification state…
Can I access someone else's ticket attachment if I know its name?
No, you cannot access someone else's ticket attachment even if you know its name. Customer ticket access is ownership-scoped. Ticket attachments are verified against the ticket belonging to the signed-in customer, and…
Does OpsIQ support role-based access control?
Yes, OpsIQ supports role-based access control. It utilizes owner, admin, support, and custom roles with granular grants. The developer surface describes 62 least-privilege API scopes. Additionally, product areas such as…
Can OpsIQ AI access my database directly?
OpsIQ recommends using approved scoped API actions instead of allowing unrestricted direct database access. This approach ensures that a business only exposes the reads and operations that the AI actually needs. It…
Can OpsIQ Admin AI access a server over SSH?
OpsIQ describes a connected-server mode in which Admin AI can investigate server health, read or edit code, run commands, and assist with security or operations, provided that the server connector and permissions…
Why can't I access another customer's product, ticket, workspace or export?
Customer resources are ownership-scoped. The account verifies that the signed-in customer owns or is entitled to the product, workspace, support ticket, attachment, export, or other protected resources before serving…
Can I access an optional dedicated Support Portal?
Some accounts may have access to a separate Support Portal through a secure account handoff when that service is configured. If the Support Portal is not available, please use the standard Support Tickets area in your…
OpsIQ Documentation & Developer Docs · OpsIQ
OpsIQ Documentation & Developer Docs Overview OpsIQ provides comprehensive documentation for users to effectively set up, operate, and extend its platform. This includes guidance on various functionalities such as AI…
Terms of Service · OpsIQ
Terms of Service — OpsIQ Effective Date: August 7, 2026 Version: 2026.08 Governing Law: Nigeria (Lagos) --- 1. Agreement & Acceptance By using OpsIQ, you accept these Terms. If you do not agree, do not use the Service…
Refund & Cancellation Policy · OpsIQ
This is a summary of the OpsIQ Refund & Cancellation Policy, version 2026.11, effective 1 November 2026. The full policy is at opsiqai.com/refund. Key points Free plan and trial: the free plan stays free. Paid plans…
Enterprise Security & Trust: Identity, Code, Data, AI and Audit · OpsIQ
Enterprise Security & Trust: Identity, Code, Data, AI and Audit — OpsIQ In today's digital landscape, enterprise security must encompass a comprehensive approach that extends beyond mere login credentials. OpsIQ…
Data Processing Addendum · OpsIQ
Data Processing Addendum — OpsIQ Overview This Data Processing Addendum (DPA) outlines the terms under which OpsIQ processes personal data on behalf of its customers. It details the roles, documented instructions…
Privacy Policy · OpsIQ
Privacy Policy — OpsIQ Effective Date: August 7, 2026 Version: 2026.08 Reviewed by: OpsIQ Security Reading Time: ~9 min --- Overview OpsIQ, a product of Nabtech Digitalnet Limited, is committed to protecting the privacy…
AI Solutions by Industry & Use Case · OpsIQ
AI Solutions by Industry & Use Case — OpsIQ AI software solutions for hosting, SaaS, eCommerce, agencies, and local services. Pre-built connectors for WHMCS, Stripe, Shopify, and more. Go live today. One Layer. Every…
Integrations, API & Connector Builder · OpsIQ
Integrations, API & Connector Builder — OpsIQ OpsIQ offers a robust platform for integrating various systems through governed packages, APIs, and signed webhooks. Users can also build, publish, and sell connectors via…
Acceptable Use Policy · OpsIQ
Acceptable Use Policy — OpsIQ Overview The Acceptable Use Policy (AUP) for OpsIQ outlines the rules that ensure the platform remains safe, lawful, and reliable for all users. This policy applies to all uses of OpsIQ…
AI Writing Assistant for Support Replies, KB & Email · OpsIQ
AI Writing Assistant for Support Replies, KB & Email — OpsIQ OpsIQ introduces an innovative AI writing assistant designed to streamline the drafting of ticket replies, knowledge base (KB) articles, announcements, and…
No-Code Popup & Promotion Builder · OpsIQ
No-Code Popup & Promotion Builder — OpsIQ Overview: OpsIQ offers a powerful no-code solution for creating pop-ups, bars, and gamified funnels designed to enhance visitor engagement and drive conversions. With an AI…
Partner Program: Agency & Reseller Revenue Share · OpsIQ
Partner Program: Agency & Reseller Revenue Share — OpsIQ Join the OpsIQ partner program and earn a 30% recurring revenue share as an agency, a 40% margin as a reseller, or build a certified connector. Apply for free…
Trust Center: Security, Compliance & Uptime · OpsIQ
Trust Center: Security, Compliance & Uptime — OpsIQ OpsIQ's Trust Center consolidates essential information regarding security, compliance, and uptime, ensuring transparency and accountability. Key features include…