How do I contact OpsIQ support from my account?
To contact OpsIQ support from your account, follow these steps:
Open a Support Ticket
- Navigate to the support section of your account.
- Create a ticket in an available support department.
- Provide the following information:
- Subject: A clear subject line.
- Message: A detailed description of your issue.
- Priority: Set the appropriate priority level.
- Affected Product/Service: Include this information if relevant.
You can follow the conversation, view attachments, and check the current ticket status from the same account area.
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