26 results for "password"
How do I change my OpsIQ account password?
How to Change Your OpsIQ Account Password To change your OpsIQ account password, follow these steps: Navigate to the password section in Manage Profile. Provide your current password. Enter a new password that is at…
Why was my password change rejected?
Common reasons for a rejected password change include: An expired security request An incorrect current password A new password that is shorter than the minimum length A mismatch between the new password and its…
Does changing my password sign out other devices?
Yes, changing your password will sign you out of other devices. A successful account password change revokes all other customer portal sessions, ensuring that old authenticated sessions cannot continue indefinitely…
Can I use an OpsIQ API token instead of my account password for an integration?
Yes, you can use an OpsIQ API token instead of your account password for supported customer API operations. This method is preferable to providing an integration with your interactive account password because the token…
Should I share passwords, API tokens, 2FA codes or verification secrets with support?
No. Do not share passwords, full API token secrets, authenticator secrets, recovery codes, payment card security codes, temporary export authorizations, or domain verification secrets in tickets, knowledge feedback, or…
Enterprise Security & Trust: Identity, Code, Data, AI and Audit — OpsIQ
In today's digital landscape, enterprise security must encompass a comprehensive approach that extends beyond mere login credentials. OpsIQ emphasizes the importance of securing every layer of an organization’s…
AI Knowledge Base & Multilingual Help Center — OpsIQ
OpsIQ allows you to create governed knowledge and publish a branded Help Center in 40 languages. This enables you to ground AI answers, surface articles in your customer portal, and improve content for your customers…
OpsIQ Documentation & Developer Docs — OpsIQ
OpsIQ Documentation & Developer Docs Overview OpsIQ provides comprehensive documentation for users to effectively set up, operate, and extend its platform. This includes guidance on various functionalities such as AI…
Create account — OpsIQ
Create your OpsIQ account and start your free trial. Create your AI operations workspace in minutes. Step 1 of 6: Create Your Account Tell us who will own this workspace: First name Last name Work email Password Confirm…
Acceptable Use Policy — OpsIQ
Overview The Acceptable Use Policy (AUP) for OpsIQ outlines the rules that ensure the platform remains safe, lawful, and reliable for all users. This policy applies to all uses of OpsIQ, whether through the Cloud or…
Privacy Policy — OpsIQ
Effective Date: August 7, 2026 Version: 2026.08 Reviewed by: OpsIQ Security Reading Time: ~9 min --- Overview OpsIQ, a product of Nabtech Digitalnet Limited, is committed to protecting the privacy of our customers…
Developer API, Webhooks & Connector Builder — OpsIQ
OpsIQ offers a robust platform for building governed integrations through its Developer API, Webhooks, and Connector Builder. This enables developers to create AI-operable applications with a focus on security and…
Integrations, API & Connector Builder — OpsIQ
OpsIQ offers a robust platform for integrating various systems through governed packages, APIs, and signed webhooks. Users can also build, publish, and sell connectors via the OpsIQ Marketplace. The integration process…
AI Email Channel: Shared Inbox, CRM Replies & Delivery — OpsIQ
Transform your support email into an intelligent shared inbox with OpsIQ. This platform allows you to route support emails into native tickets, manage outreach replies within your CRM, draft personalized responses, and…
How do I sign out of all other devices?
To sign out of all other devices, you can change your account password. This action will revoke all other customer portal sessions. Additionally, you can manage individual active sessions through the Sessions & Devices…
What information is excluded from my account data export?
The customer data export is not intended to disclose authentication secrets. Sensitive security material, such as password hashes, password-reset or email-verification secrets, two-factor secrets, and recovery-code…
What information should the OpsIQ support AI never ask a customer to reveal?
The support AI should never ask customers to reveal sensitive information such as: Passwords Full API-token secrets Authenticator secrets Recovery codes Card security codes Full payment-card numbers Private keys…
What information should I include when opening a technical support ticket?
When opening a technical support ticket, please include the following information: Required Information Affected Product: Specify which product you are experiencing issues with. Description of the Workflow: Describe the…
What information should I include when opening a billing support ticket?
Information to Include When Opening a Billing Support Ticket When opening a billing support ticket, please include the following information: The affected invoice or product. Your expected outcome. A description of what…
Can I submit a ZIP file to support?
Yes, ZIP archives are among the supported attachment types for support tickets, subject to a 10 MB per-file limit and file validation. Please do not include passwords, private keys, or credential exports in a ZIP file…