24 results for "licence"
Terms of Service — OpsIQ
Effective Date: August 7, 2026 Version: 2026.08 Governing Law: Nigeria (Lagos) --- 1. Agreement & Acceptance By using OpsIQ, you accept these Terms. If you do not agree, do not use the Service. 2. Definitions Key terms…
Acceptable Use Policy — OpsIQ
Overview The Acceptable Use Policy (AUP) for OpsIQ outlines the rules that ensure the platform remains safe, lawful, and reliable for all users. This policy applies to all uses of OpsIQ, whether through the Cloud or…
Where do I find my Self-Hosted OpsIQ licence?
Open Licenses Eligible Self-Hosted customers can view issued license records. This includes the license key, current status, bound domain (where applicable), and expiry information if the entitlement has an expiry date…
Do Cloud customers need a licence key?
Normal OpsIQ Cloud access is based on the customer-owned workspace and its entitlement, rather than on installing a Self-Hosted licence key. Licence keys in the customer account are primarily relevant to eligible…
What does 'Not bound' mean on a Self-Hosted licence?
The term 'Not bound' indicates that the license currently has no domain binding recorded in the account display. The behavior of domain binding can vary depending on the product and installation flow. Please follow the…
When is a Self-Hosted licence issued?
A Self-Hosted licence is associated with an eligible activated product. For a paid product, the billing obligation must be satisfied before the licence and download entitlement are considered active. If payment is still…
What should I do if my Self-Hosted licence is missing after payment?
If your Self-Hosted license is missing after payment, follow these steps: Check Payment and Product Status First, confirm that the related invoice is marked as paid and that the Self-Hosted product is active. After…
Refund & Cancellation Policy — OpsIQ
This policy outlines how cancellations, refunds, downgrades, and billing changes work for OpsIQ subscriptions, including both Cloud (SaaS) and Self-Hosted licenses. We offer a free plan and a no-card trial to ensure you…
OpsIQ Documentation & Developer Docs — OpsIQ
OpsIQ Documentation & Developer Docs Overview OpsIQ provides comprehensive documentation for users to effectively set up, operate, and extend its platform. This includes guidance on various functionalities such as AI…
Partner Program: Agency & Reseller Revenue Share — OpsIQ
Join the OpsIQ partner program and earn a 30% recurring revenue share as an agency, a 40% margin as a reseller, or build a certified connector. Apply for free today! Build with OpsIQ. Earn with OpsIQ. Margins and…
How do I install the Self-Hosted edition?
How to Install the Self-Hosted Edition To install the Self-Hosted edition, download the current package available for your active Self-Hosted entitlement. Follow the installation or quick-start guidance provided with…
Privacy Policy — OpsIQ
Effective Date: August 7, 2026 Version: 2026.08 Reviewed by: OpsIQ Security Reading Time: ~9 min --- Overview OpsIQ, a product of Nabtech Digitalnet Limited, is committed to protecting the privacy of our customers…
All Features: Chat, CRM, Helpdesk, SEO & AI — OpsIQ
Explore every OpsIQ feature in one platform: live chat, AI-first CRM, helpdesk, promotions, SEO, analytics, and consent. Experience all features and try it free today. Key Features Overview Engagement Tools Live Chat…
OpsIQ FAQ: Pricing, AI Chat, Tickets and Security — OpsIQ
OpsIQ FAQ: Pricing, AI Chat, Tickets and Security Overview: OpsIQ is an AI-powered operations platform designed for websites and online businesses, offering features like visitor tracking, customer chat, ticketing…
What account areas should support check before escalating a customer issue?
When addressing customer issues, it is important to check specific account areas before escalating the matter. Below are the key areas to review: Access Problems For access-related issues, verify the following: My…
What information is shown on an OpsIQ product detail page?
The product detail page provides essential information about the product, including: Plan Currency Billing Cycle Status Product-Specific Information For Cloud products, the page may display workspace and…
Where can I see all of my OpsIQ products?
To view all of your OpsIQ products, open the My Products section. This will display the OpsIQ products associated with your customer account, including Cloud workspaces and eligible Self-Hosted products. Each product…
When does a paid invoice activate my OpsIQ product?
Payment confirmation is a prerequisite for activating or renewing paid products in OpsIQ. Once the payment is confirmed, the account can activate the related subscription, license, or release entitlement, and continue…
What can I manage from Plan & Billing?
Plan & Billing manages your ordered OpsIQ products, including Cloud workspaces and Self-Hosted licenses where available. Depending on the product and configuration, you can review the following: Current plan Billing…
What are customer API tokens in OpsIQ?
Customer API tokens allow you to authorize supported customer-scoped integrations without sharing your account password. These tokens can carry limited permissions for supported account, license, billing, or support…