33 results for "experience"
Does OpsIQ support session replay?
Session replay is included at the Scale tier under current pricing and is part of Visitor Intelligence. OpsIQ describes replay as reconstructing the page or session experience rather than recording a literal video…
Can OpsIQ Knowledge Base content be multilingual?
Yes, OpsIQ's multi-locale operating layer supports multilingual customer experiences. Translations should preserve the approved source meaning, product names, URLs, terminology, pricing, and legal facts. Critical…
How does the Help Center relate to the Knowledge Base?
The Knowledge Base stores and governs articles, while the Help Center serves as the branded, searchable public experience that publishes approved content. Internal, draft, or restricted knowledge can remain in the…
Can I embed Admin AI into my own admin panel?
Yes, you can embed Admin AI into your own admin panel. The Admin AI page describes an embed loader and a signed-identity path for placing the assistant within another administrative experience. It is important to note…
What content blocks are available in Promotion Studio?
The Promotion Studio page describes 29 drag-and-drop blocks that marketers can use to create interactive campaigns without the need for hand-coding the entire experience. Examples of these blocks include: Product cards…
What types of promotions can I create in OpsIQ?
Promotion Studio supports various types of promotions, including modal popups, slide-ins, top and bottom bars, fullscreen campaigns, inline embeds, and geo or navigation experiences. Designs can be previewed for…
What is OpsIQ Promotion Studio?
Promotion Studio is OpsIQ's visual campaign system designed for onsite experiences. It supports various formats, including modals, slide-ins, top or bottom bars, fullscreen campaigns, inline embeds, and geo-aware…
Is the OpsIQ chat widget white-labelable?
Yes, the OpsIQ chat widget is white-labelable for plans and partner arrangements that include white-label entitlements. Higher-tier plans provide stronger brand control, and the Agency Partner program outlines the…
Is white-labeling available in OpsIQ?
Yes, white-labeling is available in OpsIQ. Higher plans include white-label capabilities. Plan Features The features of each plan related to white-labeling are as follows: Business: Introduces white-label branding and…
Do I need a credit card to start OpsIQ?
No credit card is required to start the free OpsIQ experience. According to the pricing page, eligible paid-plan trials can begin without an upfront card. It is important to note that managed AI consumption is separate…
What is the difference between the Knowledge Base, Help Center, and Customer Portal?
Difference Between the Knowledge Base, Help Center, and Customer Portal The Knowledge Base is a governed library where articles and FAQs are created, imported, organized, reviewed, and controlled. The Help Center serves…
Does OpsIQ support multiple languages?
Yes, OpsIQ supports multiple languages. It offers a 40-locale operating layer across both customer-facing and administrative experiences. Customer-facing features, such as chat, can detect the user's language and…
What problem does OpsIQ solve?
OpsIQ is designed to replace the fragmented experience of running a website through many disconnected tools. Separate live chat, help desk, CRM, analytics, promotion, SEO, survey, and AI products each see only part of…