33 results for "experience"
Survey Studio, CSAT & Voice of Customer · OpsIQ
Survey Studio, CSAT & Voice of Customer — OpsIQ Build multilingual surveys, collect Customer Satisfaction (CSAT) and Net Promoter Score (NPS), and unify ten customer feedback sources in one normalized, evidence-linked…
SEO Platform with an AI Analyst That Drafts Fixes · OpsIQ
SEO Platform with an AI Analyst That Drafts Fixes — OpsIQ OpsIQ is an all-in-one SEO platform designed to enhance your website's performance through advanced analytics and automated solutions. It features a…
How do I change the appearance of my OpsIQ account?
The Preferences section allows you to choose the theme for your OpsIQ account. The available options include: Premium Dark Appearance Premium Light Appearance System Option - This option follows the device or browser…
What is OpsIQ Customer Portal Studio?
Customer Portal Studio is the presentation and configuration layer for the authenticated customer portal. It allows a business to shape the customer experience and connect it with the same account, support, knowledge…
Can OpsIQ proactively target visitors with chat?
Yes, OpsIQ can use proactive rules and experiments to determine when and to whom a chat experience is shown. This decision is based on permitted page, journey, account, or visitor context. It is important that proactive…
Acceptable Use Policy · OpsIQ
Acceptable Use Policy — OpsIQ Overview The Acceptable Use Policy (AUP) for OpsIQ outlines the rules that ensure the platform remains safe, lawful, and reliable for all users. This policy applies to all uses of OpsIQ…
Privacy Policy · OpsIQ
Privacy Policy — OpsIQ Effective Date: August 7, 2026 Version: 2026.08 Reviewed by: OpsIQ Security Reading Time: ~9 min --- Overview OpsIQ, a product of Nabtech Digitalnet Limited, is committed to protecting the privacy…
Revenue Attribution & Sales Tracking Software · OpsIQ
Revenue Attribution & Sales Tracking Software — OpsIQ OpsIQ offers a comprehensive solution for tracking revenue across various platforms such as WHMCS, Stripe, Paystack, Shopify, and custom checkouts. With its…
OpsIQ Documentation & Developer Docs · OpsIQ
OpsIQ Documentation & Developer Docs Overview OpsIQ provides comprehensive documentation for users to effectively set up, operate, and extend its platform. This includes guidance on various functionalities such as AI…
Cookie Consent & GDPR Banner That Enforces · OpsIQ
Cookie Consent & GDPR Banner That Enforces — OpsIQ A cookie consent banner that truly enforces GDPR: block analytics and marketing tags until visitors agree, log every choice, and run Data Subject Access Request (DSAR)…
AI Knowledge Base & Multilingual Help Center · OpsIQ
AI Knowledge Base & Multilingual Help Center — OpsIQ OpsIQ allows you to create governed knowledge and publish a branded Help Center in 40 languages. This enables you to ground AI answers, surface articles in your…
AI Customer Operations Platform for Websites · OpsIQ
AI Customer Operations Platform for Websites — OpsIQ OpsIQ is an all-in-one AI customer operations platform designed to enhance website interactions through live chat, CRM, ticketing, customer portals, knowledge bases…
Portal Studio administrator and developer guide — OpsIQ
Overview OpsIQ Portal Studio allows you to build, preview, govern, publish, and extend an enterprise customer portal. This guide provides essential information for both administrators and developers to effectively…
How do I use a connector I purchased in the Marketplace?
A purchased connector becomes part of your eligible customer entitlement. However, installation is performed from the connector experience of an owned OpsIQ workspace, rather than by exposing an internal installation…
How do I change my account timezone?
To change your account timezone, open Preferences and select your preferred timezone. The timezone is important as it is used by the account experience to present time-based information. Choosing the correct timezone…
Can OpsIQ manage tours, announcements, promotions, and surveys together?
Yes, OpsIQ can manage tours, announcements, promotions, and surveys together. These are separate engagement surfaces that share one operating layer. Promotions are suitable for campaign experiences, while announcements…
Can I use a custom domain for the OpsIQ portal or Help Center?
Using a Custom Domain for the OpsIQ Portal or Help Center Yes, you can use a custom domain for the OpsIQ portal or Help Center if your plan includes the entitlement. The Scale plan specifically lists custom domains for…
Why was OpsIQ created?
OpsIQ was created to address the fragmentation that the team experienced while operating various websites. The tools for chat, CRM, tickets, analytics, email, SEO, promotions, and AI existed in separate systems, each…
Who makes OpsIQ?
OpsIQ is built by Nabtech Digitalnet Limited. The OpsIQ site describes the product as emerging from Nabtech's experience in operating live hosting environments and supporting real customers prior to the standalone…
Can visitors reject non-essential cookies in OpsIQ?
Yes, visitors can reject non-essential cookies in OpsIQ. The consent experience offers options to Accept All, Reject Non-Essential, and manage preferences. Strictly necessary storage remains available for essential…