10 results for "kb"
AI Writing Assistant for Support Replies, KB & Email — OpsIQ
OpsIQ introduces an innovative AI writing assistant designed to streamline the drafting of ticket replies, knowledge base (KB) articles, announcements, and emails. This tool is tailored to reflect your customer data and…
OpsIQ Documentation & Developer Docs — OpsIQ
OpsIQ Documentation & Developer Docs Overview OpsIQ provides comprehensive documentation for users to effectively set up, operate, and extend its platform. This includes guidance on various functionalities such as AI…
AI Email Channel: Shared Inbox, CRM Replies & Delivery — OpsIQ
Transform your support email into an intelligent shared inbox with OpsIQ. This platform allows you to route support emails into native tickets, manage outreach replies within your CRM, draft personalized responses, and…
AI Website Analytics: Real-Time Visitor Insights — OpsIQ
OpsIQ offers a cutting-edge AI website analytics solution that provides real-time insights into visitor behavior, intent funnels, conversion goals, and auto-generated insights. With OpsIQ, you can monitor live visitors…
Survey Studio, CSAT & Voice of Customer — OpsIQ
Build multilingual surveys, collect Customer Satisfaction (CSAT) and Net Promoter Score (NPS), and unify ten customer feedback sources in one normalized, evidence-linked workflow. Feedback in Context Feedback measured…
AI Live Chat Widget That Knows Your Customer — OpsIQ
OpsIQ introduces an innovative AI live chat widget designed to enhance customer interactions by recognizing visitors, auto-detecting their language, and providing tailored responses based on your knowledge base and…
AI Customer Operations Platform for Websites — OpsIQ
OpsIQ is an all-in-one AI customer operations platform designed to enhance website interactions through live chat, CRM, ticketing, customer portals, knowledge bases, surveys, integrations, SEO, and analytics. With its…
Trust Center: Security, Compliance & Uptime — OpsIQ
OpsIQ's Trust Center consolidates essential information regarding security, compliance, and uptime, ensuring transparency and accountability. Key features include: Encryption: Data is protected with AES-256 encryption…
How many Knowledge Base pages and FAQs can each plan store?
Knowledge Base Page and FAQ Limits by Plan The limits for published Knowledge Base (KB) pages and FAQs vary by plan as follows: Knowledge Base Page Limits Starter: 25 pages Launch: 100 pages Growth: 2,500 pages…
How does the Help Center relate to the Knowledge Base?
The Knowledge Base stores and governs articles, while the Help Center serves as the branded, searchable public experience that publishes approved content. Internal, draft, or restricted knowledge can remain in the…