16 results for "payment methods"
Which payment methods does OpsIQ support?
Supported Payment Methods OpsIQ supports various payment gateways, including: Stripe PayPal Paystack Flutterwave Razorpay Mollie Pesapal (including M-Pesa paths) NOWPayments Plisio The exact payment methods available to…
Can I pay with a payment method that is not shown on my invoice?
To ensure a smooth billing process, please use only the payment methods that are currently presented on your invoice or those provided through an official support-assisted billing process. Please note that gateway…
Can I save a payment method in my OpsIQ account?
Yes, you can save a payment method in your OpsIQ account when a supported payment gateway offers reusable customer payment references. The Payment Methods feature allows eligible customers to add or retain a reusable…
What happens if a saved renewal payment fails?
A failed off-session renewal is recorded as a failed payment instead of silently marking the invoice as paid. To resolve this issue, review the invoice, update or replace the saved payment method if necessary, and retry…
Why does OpsIQ not show a fixed list of payment gateways?
Payment methods in OpsIQ are dependent on configuration, currency, and account settings. The system only displays gateways that are currently enabled and applicable to the transaction. This approach ensures that support…
What if no online payment gateway is available for my order?
If no online payment gateway is available for your order, the account is designed to prevent any false indications of a successful payment. In such cases, an unpaid or manual invoice can remain for settlement through…
Integrations, API & Connector Builder · OpsIQ
Integrations, API & Connector Builder — OpsIQ OpsIQ offers a robust platform for integrating various systems through governed packages, APIs, and signed webhooks. Users can also build, publish, and sell connectors via…
Terms of Service · OpsIQ
Terms of Service — OpsIQ Effective Date: August 7, 2026 Version: 2026.08 Governing Law: Nigeria (Lagos) --- 1. Agreement & Acceptance By using OpsIQ, you accept these Terms. If you do not agree, do not use the Service…
OpsIQ FAQ: Pricing, AI Chat, Tickets and Security · OpsIQ
OpsIQ FAQ: Pricing, AI Chat, Tickets and Security Overview: OpsIQ is an AI-powered operations platform designed for websites and online businesses, offering features like visitor tracking, customer chat, ticketing…
Why can't I enable wallet auto-recharge?
To enable auto-recharge, you need to have the wallet feature activated, a supported saved payment method, and valid threshold/refill settings. If these prerequisites are not configured, your account will prompt you to…
How do I pay an OpsIQ invoice?
To pay an OpsIQ invoice, open the unpaid invoice and select one of the payment methods currently enabled for your account. Depending on your configuration, the account may offer options such as an online gateway, a…
Which account page should I use for a billing problem?
If you are experiencing a billing problem, start by checking the following account pages: Invoices for a specific bill or payment Plan & Billing for subscription or plan status Transactions for financial activity Wallet…
Pricing & Plans: Free to Start, No Hidden Fees · OpsIQ
Pricing & Plans: Free to Start, No Hidden Fees — OpsIQ OpsIQ offers transparent pricing for both cloud and self-hosted plans, allowing users to start for free without needing a credit card. Each plan includes…
What account areas should support check before escalating a customer issue?
When addressing customer issues, it is important to check specific account areas before escalating the matter. Below are the key areas to review: Access Problems For access-related issues, verify the following: My…
What is the OpsIQ Account area?
The OpsIQ Account area is the customer control center for managing your OpsIQ relationship. It consolidates various features including your products, Cloud workspaces, Self-Hosted licenses, billing, invoices, receipts…
Do I need a credit card to start OpsIQ?
No credit card is required to start the free OpsIQ experience. According to the pricing page, eligible paid-plan trials can begin without an upfront card. It is important to note that managed AI consumption is separate…