530 results for "opsiq"
How do I contact OpsIQ sales?
Contacting OpsIQ Sales To contact OpsIQ sales regarding plan fit, pricing, migration, custom integrations, Enterprise requirements, or to request a product demonstration, please use the OpsIQ Contact page. According to…
When was OpsIQ launched?
The About page states that OpsIQ was launched in 2026. Prior to the public product launch, it was used on live production sites and in real customer and billing workflows. This background is presented as the reason the…
Why was OpsIQ created?
OpsIQ was created to address the fragmentation that the team experienced while operating various websites. The tools for chat, CRM, tickets, analytics, email, SEO, promotions, and AI existed in separate systems, each…
Can OpsIQ support an industry not listed on the Solutions page?
Yes, OpsIQ can support industries that are not listed on the Solutions page. The listed industries are examples and not an exhaustive list. If a business has suitable web or API systems, it can utilize the General API…
Can education or membership businesses use OpsIQ?
Yes, OpsIQ can be utilized by education and membership businesses. It supports workflows related to verified member identity, learning management systems (LMS), progress tracking, announcements, guided tours, tickets…
Is OpsIQ useful for local service businesses?
Yes, OpsIQ is beneficial for local service businesses such as clinics, trades, salons, and real estate teams. It offers relevant features including: Lead capture Chat CRM follow-up Promotions Surveys Local SEO…
Is OpsIQ suitable for eCommerce?
Yes, OpsIQ is suitable for eCommerce. It supports various eCommerce workflows, including: Products Carts Orders Coupons Refunds Customer identity Promotion targeting Chat Support Sales Bridge Conversion attribution CRM…
Is OpsIQ suitable for SaaS companies?
Yes, SaaS teams can use OpsIQ for various functions including chat, help desk, CRM, analytics, onboarding, promotions, email, knowledge management, surveys, billing integrations, and AI-assisted operations. Connected…
Is OpsIQ suitable for web hosting companies and WHMCS?
Yes, OpsIQ is suitable for web hosting companies and WHMCS. Hosting and WHMCS are a core solution pattern for OpsIQ. The platform can integrate authenticated chat, tickets, knowledge management, CRM, visitor…
Can OpsIQ keep data in the EU?
OpsIQ's trust and privacy materials indicate that EU data residency is available for relevant cloud arrangements. The exact residency may depend on various factors, including the service component, AI provider, mail…
Is OpsIQ ISO 27001 certified?
The current OpsIQ compliance material indicates that work towards ISO 27001 certification is in progress. It should not be represented as an achieved certification until the official compliance or Trust Center confirms…
Does OpsIQ support CCPA and CPRA requirements?
OpsIQ supports the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) service-provider obligations where applicable. This includes provisions for privacy rights, restrictions on use…
Is OpsIQ GDPR compliant?
OpsIQ states that its program is aligned with GDPR and UK GDPR obligations. It provides a Data Processing Agreement (DPA), transfer mechanisms, privacy-rights workflows, consent controls, subprocessor information…
What security actions can OpsIQ AI take automatically?
Security Actions of OpsIQ AI Security automation is intentionally constrained within OpsIQ. The system describes an analyst that can recommend and explain findings. Under an explicit eligible Autopilot policy, it can…
Does OpsIQ log AI activity?
Yes, OpsIQ logs AI activity. The AI turns are recorded, and the owner-facing AI History feature provides visibility into various aspects, including prompts or instructions, responses, results, model/provider, timing…
Does OpsIQ keep an audit trail?
Yes, OpsIQ maintains an audit trail. It records audit information for admin actions, AI turns, webhook deliveries, and governed writes. This includes details such as the actor, timestamp, IP address, duration, and…
Are OpsIQ webhooks secure?
OpsIQ signs webhook payloads using HMAC-SHA256 over the raw body and implements timestamp and replay protections, along with per-connector secret rotation. Receivers should verify the signature and timestamp before…
Does OpsIQ support role-based access control?
Yes, OpsIQ supports role-based access control. It utilizes owner, admin, support, and custom roles with granular grants. The developer surface describes 62 least-privilege API scopes. Additionally, product areas such as…
Does OpsIQ support SSO?
Yes, OpsIQ supports enterprise identity patterns, including OIDC and SAML-based SSO. The current pricing page lists SSO/SAML and SCIM among the Enterprise capabilities. Since entitlement can change, organizations…
Does OpsIQ support two-factor authentication?
Yes, OpsIQ supports TOTP two-factor authentication (2FA) that is compatible with authenticator apps such as Google Authenticator, 1Password, and Authy. Additionally, recovery codes are provided. Organizations are…