530 results for "opsiq"
Can OpsIQ replace several existing tools?
Potentially. OpsIQ includes native capabilities that overlap with several existing tools, such as live chat, help desk, CRM, promotion tools, SEO monitoring, analytics, surveys, consent management, customer portal…
Is OpsIQ SOC 2 certified?
The current OpsIQ compliance material indicates that the SOC 2 Type II work is in progress. It should not be represented as a completed certification until OpsIQ officially publishes that status as achieved. Customers…
What is OpsIQ Site Intelligence?
Site Intelligence is OpsIQ's SEO and website health command center. It combines scheduled or on-demand crawling, technical and content issue detection, page-level diagnostics, keyword and ranking workflows, backlink and…
What is OpsIQ Promotion Studio?
Promotion Studio is OpsIQ's visual campaign system designed for onsite experiences. It supports various formats, including modals, slide-ins, top or bottom bars, fullscreen campaigns, inline embeds, and geo-aware…
Does OpsIQ mark up AI usage when I use my own API key?
The pricing page describes supported Bring Your Own Key (BYOK) as direct provider billing without an OpsIQ token markup. You supply credentials for a supported provider and pay that provider under your own account…
Can OpsIQ connect to my existing software stack?
Yes, OpsIQ can connect to your existing software stack. It supports bundled and marketplace connectors, a Connector Builder, scoped General API access, signed webhooks, and typed AI Action contracts. This allows…
Which AI providers can I use with OpsIQ?
OpsIQ supports Managed AI and offers provider choices that include OpenAI, Anthropic, Google Gemini, Grok, and self-hosted or customer-controlled model options where supported. With Managed AI, OpsIQ abstracts the…
What problem does OpsIQ solve?
OpsIQ is designed to replace the fragmented experience of running a website through many disconnected tools. Separate live chat, help desk, CRM, analytics, promotion, SEO, survey, and AI products each see only part of…
Cookie Consent & GDPR Banner That Enforces — OpsIQ
A cookie consent banner that truly enforces GDPR: block analytics and marketing tags until visitors agree, log every choice, and run Data Subject Access Request (DSAR) exports. Key Features Consent that stops the tags…
Does Self-Hosted OpsIQ keep all customer data on my server?
Self-Hosted OpsIQ keeps the application and primary local data path within the customer's infrastructure. However, external services can still receive data if this feature is deliberately enabled. Services such as a…
What happens when I sign out of my OpsIQ account?
Signing out of your OpsIQ account ends the authenticated customer portal session and clears the persistent customer sign-in state used by the account portal. It is important to note that an OpsIQ Cloud workspace can…
Why doesn't OpsIQ show my BYOK provider spending?
With Bring Your Own Key (BYOK), the external AI provider bills your provider account directly. OpsIQ can identify that the workspace is configured for BYOK; however, it does not have access to the provider's complete…
Why does OpsIQ require domain verification for a Cloud workspace?
Domain verification is essential for ensuring that the customer controls the website where the protected OpsIQ widget functionality is intended to operate. Until the configured domain is verified, the customer-facing…
Can an OpsIQ plan be sales-only?
Yes, some OpsIQ plans can be configured for sales-assisted ordering instead of self-service purchase. If a plan is not available in the "Order New Product" section, please contact the sales or support channel provided…
Where can I see all of my OpsIQ products?
To view all of your OpsIQ products, open the My Products section. This will display the OpsIQ products associated with your customer account, including Cloud workspaces and eligible Self-Hosted products. Each product…
Can I upgrade or downgrade my OpsIQ plan?
If plan changes are enabled for your product, the Plan & Billing section can provide a quote for an eligible move to another plan. OpsIQ calculates the financial impact of the change rather than simply charging the full…
Can I use a coupon when ordering or changing an OpsIQ plan?
Where coupons are supported for the selected product or offer, you can enter the coupon during the quote or order process. OpsIQ validates the coupon against the current authenticated quote before finalizing the…
How do I create an OpsIQ customer API token?
To create an OpsIQ customer API token, follow these steps: Open the API Tokens section. Create a token with a descriptive name. Select the appropriate available permissions. After the token is created, copy the secret…
Can I change the language of my OpsIQ account?
Yes, you can change the language of your OpsIQ account when multiple locales are enabled. The Preferences section lists the available account languages and stores your selection for the account interface and supported…
How do I change the appearance of my OpsIQ account?
The Preferences section allows you to choose the theme for your OpsIQ account. The available options include: Premium Dark Appearance Premium Light Appearance System Option - This option follows the device or browser…