80 results for "integration"
Does OpsIQ work with WHMCS?
Yes, OpsIQ works with WHMCS. Hosting and WHMCS form a first-class solution pattern. A WHMCS connector can provide authenticated customer, service, invoice, domain, order, and support context, and expose approved…
Can Remote Sites report sales conversions to OpsIQ?
Yes, Remote Sites support sales-conversion bridge patterns, allowing purchases and other outcomes to be attributed to the correct site and journey. Templates are provided for environments such as WooCommerce and custom…
How do I add another website to OpsIQ?
To add another website to OpsIQ, follow these steps: Create a Remote Site with the following configurations: Label Domain Group Tracking configuration Install the generated snippet that contains the unique site key. The…
What are Remote Sites in OpsIQ?
Remote Sites allow one workspace to operate across multiple websites. Each site is assigned a unique site_key and a drop-in script. These sites report a heartbeat and can have their own branding or chat configuration…
How does API rate limiting work in OpsIQ?
OpsIQ applies API rate limits per key and returns rate-limit information in the response headers. When a limit is exceeded, clients receive an HTTP 429 status code along with guidance on when to retry through the…
What SDK and API reference formats does OpsIQ provide?
OpsIQ provides an OpenAPI 3.0.3 description, Postman resources, and helper patterns for PHP, Node.js, and Python. This allows teams to integrate with their preferred technology stack instead of relying on a single…
Does the OpsIQ API support dry-run requests?
Yes, the OpsIQ API supports dry-run requests. Supported operations can utilize the dry_run behavior, allowing integrators to validate intent and parameters without committing the write. This feature is particularly…
How many operations are available through the OpsIQ General API?
The current developer and integrations pages describe 1,558 named General API operations governed by 62 least-privilege scopes. The operation registry ensures that API behavior, action documentation, scopes, and…
Does OpsIQ support single-page applications?
Yes, OpsIQ supports single-page applications (SPAs). Visitor Intelligence provides a pageview hook for SPAs, allowing client-side route changes to be tracked without requiring full browser reloads. Integrations should…
What does the OpsIQ Scale Cloud plan include?
The current listed price for the OpsIQ Scale Cloud plan is $299/month. This plan includes the following features: Up to 40 websites 75 seats 150,000 tickets per month 10 Cloud tenants for serving the organization's own…
What does the OpsIQ Growth Self-Hosted plan include?
The current listed price for the OpsIQ Growth Self-Hosted plan is $39/month. This plan includes the following features: Growth feature tier on the customer's server Support for up to 5 websites 10 seats 10,000 tickets…
What does the OpsIQ Launch Self-Hosted plan include?
The current listed price for the OpsIQ Launch Self-Hosted plan is $12/month. This plan includes the following features: Launch feature tier on customer-operated infrastructure 3 seats 500 tickets 1,500 client-chat…
What does the OpsIQ Launch Cloud plan include?
The current listed price for the OpsIQ Launch Cloud plan is $15/month. This plan includes: 3 seats 500 tickets per month 1,500 client-chat conversations per month 2 email mailboxes Automations Triggers Webhooks…
Can OpsIQ connect to my existing software stack?
Yes, OpsIQ can connect to your existing software stack. It supports bundled and marketplace connectors, a Connector Builder, scoped General API access, signed webhooks, and typed AI Action contracts. This allows…
Can I move between OpsIQ Cloud and Self-Hosted later?
Yes, OpsIQ allows customers to migrate between Cloud and Self-Hosted deployments, meaning you are not permanently locked into one model. The specific migration process will depend on various factors, including workspace…
Is OpsIQ one product or a collection of separate tools?
OpsIQ is one connected platform with multiple product surfaces rather than a bundle of unrelated applications. The features include chat, CRM, tickets, knowledge, analytics, promotions, SEO, email, surveys, consent…
Which business functions are included in OpsIQ?
OpsIQ includes a variety of major functions designed to enhance business operations. These functions are: Client Chat AI AI-first CRM Native ticket and SLA system Knowledge Base and Help Center Customer Portal Studio…
What problem does OpsIQ solve?
OpsIQ is designed to replace the fragmented experience of running a website through many disconnected tools. Separate live chat, help desk, CRM, analytics, promotion, SEO, survey, and AI products each see only part of…
What is OpsIQ?
OpsIQ is an AI operating layer designed for websites and online businesses. It integrates various functions such as customer chat, CRM, ticketing, knowledge management, promotions, SEO, site intelligence, analytics…
What does OpsIQ include?
OpsIQ is a customer operations platform that combines various features into one system. These features include: Live chat Customer Relationship Management (CRM) Ticketing system Customer portals Knowledge base and help…