402 results for "ai"
Why can't I edit a paid invoice?
Paid and closed invoices are preserved as accounting history and are not treated like editable shopping-cart items. If you need to correct the billing identity for future documents, please update your profile in the…
Can I cancel an unpaid invoice?
Some eligible unpaid invoices can be cancelled from your account when self-service invoice cancellation is enabled. Paid invoices and other closed accounting records remain locked as historical records. If your account…
What if no online payment gateway is available for my order?
If no online payment gateway is available for your order, the account is designed to prevent any false indications of a successful payment. In such cases, an unpaid or manual invoice can remain for settlement through…
What happens after I order a paid OpsIQ product?
When you place a paid order, it typically creates the necessary billing record and remains in a pending status until payment is confirmed. Once the payment is successfully processed, your subscription or entitlement can…
Are OpsIQ prices fixed in the account training information?
No, OpsIQ prices are not fixed. Plans, prices, currencies, add-on charges, token-pack prices, discounts, and negotiated contract rates can vary based on the product, plan, account, or commercial configuration. Always…
Why can't I see my API token secret again?
The token secret is intentionally shown only at the time of creation. The account stores what it needs to verify future token use, rather than a reusable clear-text copy for later display. If you lose the secret, you…
What email notifications can I control from Preferences?
Email Notification Preferences The Preferences section allows you to manage your email notifications regarding various aspects of your account. You can control notifications for: Billing and invoice messages Product…
Can I change my account email address from Manage Profile?
The registered email address is displayed in the profile area, but it cannot be edited from that form. If you need to change your email address, please contact OpsIQ support. This change will be handled through the…
Why does onboarding say I still need to verify my email?
Cloud provisioning and cloud access can remain gated until your customer email address is verified. If the verification step is still incomplete, use the resend option shown in your account and complete the verification…
Can I use a custom domain for the OpsIQ portal or Help Center?
Using a Custom Domain for the OpsIQ Portal or Help Center Yes, you can use a custom domain for the OpsIQ portal or Help Center if your plan includes the entitlement. The Scale plan specifically lists custom domains for…
What security actions can OpsIQ AI take automatically?
Security Actions of OpsIQ AI Security automation is intentionally constrained within OpsIQ. The system describes an analyst that can recommend and explain findings. Under an explicit eligible Autopilot policy, it can…
Can OpsIQ AI bypass security controls in Autopilot mode?
No, OpsIQ AI cannot bypass security controls in Autopilot mode. Autopilot changes how eligible pre-authorized work is initiated, but it does not remove server-side authorization. Action contracts continue to enforce the…
Does OpsIQ log AI activity?
Yes, OpsIQ logs AI activity. The AI turns are recorded, and the owner-facing AI History feature provides visibility into various aspects, including prompts or instructions, responses, results, model/provider, timing…
Does OpsIQ keep an audit trail?
Yes, OpsIQ maintains an audit trail. It records audit information for admin actions, AI turns, webhook deliveries, and governed writes. This includes details such as the actor, timestamp, IP address, duration, and…
Are all OpsIQ integrations equally available?
No, not all OpsIQ integrations are equally available. Some connectors are bundled as General Availability (GA), while others are bundled as Preview. Additionally, marketplace packages may have their own readiness…
Can authenticated users move between an OpsIQ portal and a remote domain?
OpsIQ describes a signed cross-origin identity token that is based on the site key, secret, role/context information, and a limited lifetime. This mechanism allows a remote site to establish a trusted identity without…
How many operations are available through the OpsIQ General API?
The current developer and integrations pages describe 1,558 named General API operations governed by 62 least-privilege scopes. The operation registry ensures that API behavior, action documentation, scopes, and…
Can OpsIQ roll back an AI action?
OpsIQ can roll back an action when there is a defined inverse or reversible operation. This rollback feature is linked to the original audit record. However, it is important to note that reversibility is…
What confirmation options are available for AI Actions?
Confirmation Options for AI Actions An action can utilize confirmation rules such as: Never Once per session Always These options are subject to the risk policy, and administrators have the ability to enforce…
Can OpsIQ AI access my database directly?
OpsIQ recommends using approved scoped API actions instead of allowing unrestricted direct database access. This approach ensures that a business only exposes the reads and operations that the AI actually needs. It…