402 results for "ai"
Can I cancel OpsIQ at any time?
Yes, you can cancel OpsIQ at any time. OpsIQ offers a one-click cancellation feature. When you cancel, future renewals will stop, but your paid access will typically continue until the end of the already-paid period…
Does OpsIQ offer a free plan?
Yes, OpsIQ offers a free ongoing plan called Starter Cloud. This plan is not a paid subscription disguised as a short trial. It includes: One website Two seats One mailbox Starter allowances for chat, tickets, AI…
Do I need a credit card to start OpsIQ?
No credit card is required to start the free OpsIQ experience. According to the pricing page, eligible paid-plan trials can begin without an upfront card. It is important to note that managed AI consumption is separate…
How much does OpsIQ cost?
OpsIQ Pricing Plans OpsIQ currently offers six plan levels: Starter Cloud: Free Launch: $15/month on Cloud or $12/month Self-Hosted Growth: $49/month on Cloud or $39/month Self-Hosted Business: $119/month on Cloud or…
What does the OpsIQ Scale Self-Hosted plan include?
The current listed price for the OpsIQ Scale Self-Hosted plan is $249/month. This plan includes the following features: Scale feature tier on customer-managed infrastructure Support for up to 40 websites 75 seats…
What does the OpsIQ Scale Cloud plan include?
The current listed price for the OpsIQ Scale Cloud plan is $299/month. This plan includes the following features: Up to 40 websites 75 seats 150,000 tickets per month 10 Cloud tenants for serving the organization's own…
What does the OpsIQ Growth Cloud plan include?
The current listed price for the OpsIQ Growth Cloud plan is $49/month. This plan includes: Up to 5 websites 10 seats 10,000 tickets per month Connector building Site Intelligence for SEO crawls, rankings, and backlinks…
What does the OpsIQ Launch Self-Hosted plan include?
The current listed price for the OpsIQ Launch Self-Hosted plan is $12/month. This plan includes the following features: Launch feature tier on customer-operated infrastructure 3 seats 500 tickets 1,500 client-chat…
What does the OpsIQ Launch Cloud plan include?
The current listed price for the OpsIQ Launch Cloud plan is $15/month. This plan includes: 3 seats 500 tickets per month 1,500 client-chat conversations per month 2 email mailboxes Automations Triggers Webhooks…
What does the OpsIQ Starter Cloud plan include?
The current listed price for the OpsIQ Starter Cloud plan is Free. This plan includes the following features: 1 website 2 seats 1 email mailbox Managed AI pay-as-you-go or supported BYOK Live chat and Admin Chat Admin…
Can OpsIQ connect to my existing software stack?
Yes, OpsIQ can connect to your existing software stack. It supports bundled and marketplace connectors, a Connector Builder, scoped General API access, signed webhooks, and typed AI Action contracts. This allows…
What is the difference between the Knowledge Base, Help Center, and Customer Portal?
Difference Between the Knowledge Base, Help Center, and Customer Portal The Knowledge Base is a governed library where articles and FAQs are created, imported, organized, reviewed, and controlled. The Help Center serves…
Who owns the data stored in OpsIQ?
The customer retains ownership of its business data. OpsIQ states that customer data is not used to train third-party foundation models and provides export and deletion paths subject to legal, security, billing, and…
Can I move between OpsIQ Cloud and Self-Hosted later?
Yes, OpsIQ allows customers to migrate between Cloud and Self-Hosted deployments, meaning you are not permanently locked into one model. The specific migration process will depend on various factors, including workspace…
Is OpsIQ one product or a collection of separate tools?
OpsIQ is one connected platform with multiple product surfaces rather than a bundle of unrelated applications. The features include chat, CRM, tickets, knowledge, analytics, promotions, SEO, email, surveys, consent…
Which business functions are included in OpsIQ?
OpsIQ includes a variety of major functions designed to enhance business operations. These functions are: Client Chat AI AI-first CRM Native ticket and SLA system Knowledge Base and Help Center Customer Portal Studio…
What problem does OpsIQ solve?
OpsIQ is designed to replace the fragmented experience of running a website through many disconnected tools. Separate live chat, help desk, CRM, analytics, promotion, SEO, survey, and AI products each see only part of…
What is OpsIQ?
OpsIQ is an AI operating layer designed for websites and online businesses. It integrates various functions such as customer chat, CRM, ticketing, knowledge management, promotions, SEO, site intelligence, analytics…
What does OpsIQ include?
OpsIQ is a customer operations platform that combines various features into one system. These features include: Live chat Customer Relationship Management (CRM) Ticketing system Customer portals Knowledge base and help…
Can knowledge base articles appear inside our customer portal?
Yes, OpsIQ can surface approved articles inside your customer portal. The Knowledge Base remains the source of truth for articles, search, languages, and translations. Related articles AI Help Desk & Ticketing System…