87 results for "tickets"
What does the OpsIQ Launch Self-Hosted plan include?
The current listed price for the OpsIQ Launch Self-Hosted plan is $12/month. This plan includes the following features: Launch feature tier on customer-operated infrastructure 3 seats 500 tickets 1,500 client-chat…
What does the OpsIQ Launch Cloud plan include?
The current listed price for the OpsIQ Launch Cloud plan is $15/month. This plan includes: 3 seats 500 tickets per month 1,500 client-chat conversations per month 2 email mailboxes Automations Triggers Webhooks…
What does the OpsIQ Starter Cloud plan include?
The current listed price for the OpsIQ Starter Cloud plan is Free. This plan includes the following features: 1 website 2 seats 1 email mailbox Managed AI pay-as-you-go or supported BYOK Live chat and Admin Chat Admin…
Is OpsIQ one product or a collection of separate tools?
OpsIQ is one connected platform with multiple product surfaces rather than a bundle of unrelated applications. The features include chat, CRM, tickets, knowledge, analytics, promotions, SEO, email, surveys, consent…
What is OpsIQ?
OpsIQ is an AI operating layer designed for websites and online businesses. It integrates various functions such as customer chat, CRM, ticketing, knowledge management, promotions, SEO, site intelligence, analytics…
Can I use OpsIQ in languages other than English?
Yes, OpsIQ supports 40 canonical locales across the product. Customer-facing surfaces, such as chat, tickets, surveys, the Help Center, and the portal, can operate in those languages. Related articles Does OpsIQ support…
What happens if customers search for something and there isn't a good answer?
OpsIQ captures no-result searches as content opportunities. When a good answer does not exist, it can offer a support request to assist customers. Related articles AI Help Desk & Ticketing System With SLA — OpsIQ AI…