32 results for "import"
What is the Account Activity page?
The Account Activity page serves as the customer audit trail for important account events. It includes various types of activity such as account, billing, product, download, and security events. Each entry provides…
What is Alert-only in AI Budgets?
Alert-only records and surfaces that a feature has reached or exceeded its configured budget. However, it does not automatically pause the AI feature. This option is useful when continuity is more important than…
What can I manage from my OpsIQ account dashboard?
The dashboard summarizes your products, workspaces, billing status, licenses, recent invoices, usage, support activity, and important account actions. It can also highlight recommended next steps, such as: Paying an…
Can my company define a writing style in OpsIQ?
Yes, your company can define a writing style in OpsIQ. Workspace controls allow you to set a consistent voice, tone, formality, signatures, forbidden phrases, and related style preferences. However, it is important to…
Can OpsIQ Writing use Knowledge Base articles?
Yes, OpsIQ Writing can utilize Knowledge Base articles. Knowledge-aware reply modes can ground writing in approved content. The site describes various approaches, including smart, balanced, strict, and links-only…
What is OpsIQ Consent & GDPR?
OpsIQ includes a consent management layer that controls whether categories of data collection and third-party tags can run. It offers more than 20 layouts across bars, cards, sheets, and modals, along with configurable…
Can internal Knowledge Base articles stay private?
Yes, internal, unpublished, or permission-restricted knowledge can remain available only to authorized staff or AI workflows. This information does not have to appear in the public Help Center. Keeping this content…
What is the OpsIQ Knowledge Base?
The Knowledge Base is a governed library designed to store, organize, improve, and publish operational knowledge. It can facilitate operator assistance, generate AI responses, and provide content for the public Help…
Can survey feedback automatically change my AI configuration?
OpsIQ describes feedback-driven AI tuning as advice-oriented rather than silently rewriting important operating policies. Feedback can reveal weak answers, recurring themes, detractor patterns, and knowledge gaps, and…
Can Admin AI remember corrections or operating preferences?
Admin AI incorporates correction and server-memory concepts, allowing it to retain repeated operational guidance instead of requiring re-teaching each time. However, important policies should still be documented in…
Can I create custom CRM stages in OpsIQ?
Yes, OpsIQ CRM supports dynamic stages, allowing organizations to customize their sales processes instead of adhering to a fixed model. Teams can adapt stages to fit their lifecycle and combine them with deal status…
What is the difference between the Knowledge Base, Help Center, and Customer Portal?
Difference Between the Knowledge Base, Help Center, and Customer Portal The Knowledge Base is a governed library where articles and FAQs are created, imported, organized, reviewed, and controlled. The Help Center serves…