104 results for "workspace"
What if I have more than one Cloud workspace on the AI Dashboard?
The AI account pages are workspace-aware. If you have one workspace, it can be selected automatically. If you have several workspaces, choose the one whose AI mode, usage, or budget you want to manage. Settings and…
Why can't I open my Cloud workspace?
Cloud access depends on ownership and the state of the workspace. A suspended or cancelled workspace cannot be opened as if it were active. Additionally, a newly ordered workspace may still be in the provisioning stage…
How do I open my OpsIQ Cloud workspace?
To open your OpsIQ Cloud workspace, use the Cloud access action from your account. If you own one eligible workspace, your account will take you directly into it. If you own multiple workspaces, you can select the one…
Do I need to sign in again every time I open my Cloud workspace?
When using your Cloud workspace, you may wonder if you need to sign in again each time you open it. The customer account allows for a seamless authenticated handoff to an eligible workspace. To ensure a smooth…
Can an administrator assign a Cloud workspace to my customer account?
An eligible Cloud workspace associated with your customer account can appear in My Products, even if it was provisioned or assigned through an administrative process rather than being ordered entirely through…
What should I check before switching a workspace to BYOK?
Before switching a workspace to Bring Your Own Key (BYOK), confirm that the workspace has valid credentials for the AI provider or providers required by the features you use. Switching mode is immediate, so a BYOK…
Why might a Cloud workspace still show provisioning after payment?
Payment confirmation and workspace provisioning are separate stages. A successful payment authorizes activation; however, the workspace may still need to be created and prepared. You can monitor the provisioning state…
Why can't I access another customer's product, ticket, workspace or export?
Customer resources are ownership-scoped. The account verifies that the signed-in customer owns or is entitled to the product, workspace, support ticket, attachment, export, or other protected resources before serving…
Why does OpsIQ require domain verification for a Cloud workspace?
Domain verification is essential for ensuring that the customer controls the website where the protected OpsIQ widget functionality is intended to operate. Until the configured domain is verified, the customer-facing…
What domain should I enter when ordering a Cloud workspace?
Enter the website domain on which you intend to use the relevant OpsIQ customer-facing functionality. The domain is part of the workspace setup and may require ownership verification before protected widget…
Can I have more than one OpsIQ product or workspace?
Yes, you can have more than one OpsIQ product or workspace. The account supports independent orders, allowing you to order another Cloud workspace or another eligible Self-Hosted product without replacing an existing…
Can I create multiple OpsIQ Cloud workspaces?
Yes, the account model supports multiple Cloud workspaces when the selected commercial plan and ordering configuration allow it. It is important to give each workspace a clear, distinct name so your team can easily…
OpsIQ Documentation & Developer Docs · OpsIQ
OpsIQ Documentation & Developer Docs Overview OpsIQ provides comprehensive documentation for users to effectively set up, operate, and extend its platform. This includes guidance on various functionalities such as AI…
Enterprise Security & Trust: Identity, Code, Data, AI and Audit · OpsIQ
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Manage Multiple Websites From One Dashboard · OpsIQ
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Signed Webhooks & API Actions for Automation · OpsIQ
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Who OpsIQ Is Built For · OpsIQ
Customer Stories & Case Studies — OpsIQ Discover how hosting providers, SaaS founders, eCommerce stores, and agencies utilize OpsIQ to reduce resolution times and consolidate multiple tools into one platform. Read the…
AI Email Channel: Shared Inbox, CRM Replies & Delivery · OpsIQ
AI Email Channel: Shared Inbox, CRM Replies & Delivery — OpsIQ Transform your support email into an intelligent shared inbox with OpsIQ. This platform allows you to route support emails into native tickets, manage…
Acceptable Use Policy · OpsIQ
Acceptable Use Policy — OpsIQ Overview The Acceptable Use Policy (AUP) for OpsIQ outlines the rules that ensure the platform remains safe, lawful, and reliable for all users. This policy applies to all uses of OpsIQ…
AI CRM Software With Autonomous Agents · OpsIQ
AI CRM Software With Autonomous Agents — OpsIQ OpsIQ offers an innovative AI CRM software that features four autonomous agents designed to enhance your sales process by cleaning data, forecasting, and prospecting on…