7 results for "timezone"
How do I change my account timezone?
To change your account timezone, open Preferences and select your preferred timezone. The timezone is important as it is used by the account experience to present time-based information. Choosing the correct timezone…
OpsIQ Documentation & Developer Docs · OpsIQ
OpsIQ Documentation & Developer Docs Overview OpsIQ provides comprehensive documentation for users to effectively set up, operate, and extend its platform. This includes guidance on various functionalities such as AI…
OpsIQ FAQ: Pricing, AI Chat, Tickets and Security · OpsIQ
OpsIQ FAQ: Pricing, AI Chat, Tickets and Security Overview: OpsIQ is an AI-powered operations platform designed for websites and online businesses, offering features like visitor tracking, customer chat, ticketing…
What profile information can OpsIQ store for a customer account?
Profile Information Stored for a Customer Account The account FAQ describes various fields that OpsIQ can store for a customer account. These fields include: Legal/company name Phone number Billing address City State or…
How do I find a setting in OpsIQ?
The fastest way is search. Open Settings. Press Ctrl+K (Cmd+K on a Mac), or click Search settings. Type what you are looking for, for example auto-reply or timezone. Pick a result and click Jump to. OpsIQ opens the…
How do I update my OpsIQ account profile?
How to Update Your OpsIQ Account Profile To update your personal and billing information in your OpsIQ account, follow these steps: Open the Manage Profile section. Update the following details as needed: First and last…
Does OpsIQ support SLA policies?
Yes, OpsIQ supports SLA policies. SLA calculations can incorporate various factors such as business minutes, time zones, business hours, weekends, holidays, and daylight-saving behavior. An SLA can pause while waiting…