Cookie Policy — OpsIQ

Cookie Policy — OpsIQ

Effective Date: August 7, 2026 Version: 2026.08 Reviewed by: OpsIQ Security

Overview This Cookie Policy explains how OpsIQ uses cookies and similar technologies on our website and the OpsIQ widget on customer sites. It outlines the types of cookies we use, their purposes, and how users can manage their consent.

Key Sections

1. What are Cookies & Similar Technologies?

• Cookies: Small text files placed on your device by a website. They help remember actions and preferences.
• Local Storage: Browser storage that retains data without being sent with every request. It persists until cleared.
• Session Storage: Similar to local storage but cleared when the tab is closed.
• Pixels & Beacons: Tiny requests used to track page loads.

1. Why We Use Them

• To secure the site, remember user preferences, and measure traffic and campaigns with consent.
• We do not build advertising profiles or sell personal information.

1. Cookie Categories

• Strictly Necessary: Essential for site functionality (no consent needed).
• Preferences: Remembers user choices (opt-in).
• Analytics: Measures site usage (opt-in).
• Marketing: Measures campaign effectiveness (opt-in).

1. Cookies We Set

• A list of cookies used on our site, including session/authentication cookies and preference cookies.

1. Local Storage on This Site

• Used for UI state and consent mirroring, not for tracking across sites.

1. The OpsIQ Widget & Local Storage on Customer Sites

• The widget uses local storage for visitor identifiers and UI state, acting as a data processor for customers.

1. Managing or Withdrawing Consent

• Users can change or withdraw consent at any time through the preferences panel or browser settings.

1. Do-Not-Track & Global Privacy Control

• Signals from browsers to opt-out of non-essential cookies are respected.

1. Third Parties & Sub-processors

• Trusted services may set their own cookies under their policies.

1. Children

• Our services are not directed at children, and we do not knowingly collect their data.

1. How Long We Keep Consent Records

• Consent records are retained as needed and purged according to a retention schedule.

1. Changes to This Policy

• For questions about cookies or this policy, contact us at [email protected].

This document is provided for transparency and does not constitute legal advice. For more information, refer to our Privacy Policy and related documents.