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Does OpsIQ provide consent analytics?
Yes, OpsIQ provides consent analytics. This feature can show acceptance rates, category choices, domains, funnels, and related KPIs. Additionally, AI-assisted interpretation is available. It is important to note that…
Visitor Tracking, Session Replay & Intent Scoring — OpsIQ
OpsIQ offers a comprehensive solution for visitor tracking, session replay, and intent scoring, allowing businesses to gain deep insights into user behavior on their websites. With features like live session replay and…
Can OpsIQ work behind Cloudflare, Akamai, Fastly, or a reverse proxy?
Yes, OpsIQ can work behind Cloudflare, Akamai, Fastly, or a reverse proxy. Visitor Intelligence recognizes proxy and CDN header patterns, including those from Cloudflare, as well as standard reverse-proxy paths when…
Does OpsIQ support single-page applications?
Yes, OpsIQ supports single-page applications (SPAs). Visitor Intelligence provides a pageview hook for SPAs, allowing client-side route changes to be tracked without requiring full browser reloads. Integrations should…
Does OpsIQ support team performance analytics?
Yes, OpsIQ supports team performance analytics through its higher-tier capabilities. It can connect various support outcomes, including activity, customer satisfaction (CSAT), workload, and other operational measures…
Can I build custom analytics dashboards in OpsIQ?
Yes, you can create custom dashboards in OpsIQ. These dashboards can combine various visual tiles, including line charts, bar charts, key performance indicators (KPIs), and text. Additionally, they support features such…
Can OpsIQ run alongside Google Analytics or Mixpanel?
Yes, OpsIQ can coexist with Google Analytics 4 (GA4), Mixpanel, and other analytics systems. Its distinct value lies in connecting web activity to support, customer relationship management (CRM), artificial intelligence…
How often can OpsIQ crawl my website?
Site Intelligence supports on-demand crawls as well as scheduled operations that can occur daily, weekly, or monthly, depending on the plan you choose. The published monthly crawl allowances are as follows: Growth: 100…
What is Live Visitor Pulse?
Live Visitor Pulse is OpsIQ's active-visitor view. It displays the individuals currently on the site, can refresh automatically, and highlights page changes and session context. This feature enables authorized teams to…
Can Site Intelligence compare crawl history?
Yes, Site Intelligence keeps a history of crawls and can compare two crawls. This allows teams to see what has changed after a redesign, migration, content release, SEO remediation, or technical incident. Additionally…
Can I export visitor data from OpsIQ?
OpsIQ provides options for exporting visitor data through CSV and API access, which are subject to role, plan, retention, and privacy requirements. It also supports privacy export and deletion workflows. When exporting…
What analytics does OpsIQ provide?
OpsIQ combines operational and customer-journey analytics, rather than limiting itself to pageviews. Its analytics hub covers various aspects, including support, chat, AI, visitors, agents, funnels, campaigns…
Does OpsIQ track scroll depth and visitor journeys?
Yes, Visitor Intelligence can capture page and session events, scroll depth, return-visitor behavior, chat and conversion touchpoints, and the ordered journey. This helps teams understand how visitors move through the…
Can OpsIQ connect Google Search Console and GA4?
Yes, OpsIQ can connect Google Search Console and GA4. Site Intelligence combines Search Console and GA4 information with crawl and SEO data, allowing teams to view queries, clicks, impressions, traffic, and site…
Can OpsIQ AI automatically fix SEO problems?
OpsIQ's default functionality is to identify SEO issues, explain them, and draft or recommend fixes for review. Higher-tier capabilities include an autonomous SEO fix agent, where the feature is available and the target…
Does OpsIQ support session replay?
Session replay is included at the Scale tier under current pricing and is part of Visitor Intelligence. OpsIQ describes replay as reconstructing the page or session experience rather than recording a literal video…
What happens when a visitor declines analytics consent?
OpsIQ's consent architecture is designed to prevent the capture of declined categories at the source. This approach ensures that data is not collected first and hidden later. When analytics or replay is non-essential…
Can OpsIQ analyze backlinks and competitors?
Yes, OpsIQ can analyze backlinks and competitors. The Site Intelligence feature includes workflows for both backlinks and competitor analysis. The published competitor limits are as follows: Growth: 10 Business: 25…
AI Website Analytics: Real-Time Visitor Insights — OpsIQ
OpsIQ offers a cutting-edge AI website analytics solution that provides real-time insights into visitor behavior, intent funnels, conversion goals, and auto-generated insights. With OpsIQ, you can monitor live visitors…
Does OpsIQ support local SEO tracking?
Yes, OpsIQ supports local SEO tracking. It provides local map-grid and local-search visibility workflows that are particularly beneficial for service businesses focused on specific geographic areas. Local visibility can…
Can OpsIQ track revenue from website activity?
Yes, OpsIQ can track revenue from website activity when purchase or invoice events are connected. It can relate sessions and conversions to revenue, orders, renewals, and acquisition sources. Sales Bridge provides a…
Does OpsIQ support funnels and conversion attribution?
Yes, OpsIQ supports funnel analysis, conversion goals, multi-touch attribution, UTM/source tracking, and revenue-related journeys where connected systems provide the event data. It can distinguish outcomes such as new…
Does OpsIQ track keyword rankings?
Yes, OpsIQ tracks keyword rankings for plans that include Site Intelligence. The published tracked-keyword limits are as follows: Growth: 500 keywords Business: 5,000 keywords Scale: 15,000 keywords Enterprise…
How do OpsIQ usage limits work?
Understanding OpsIQ Usage Limits Usage displays counters and limits that apply to each product. A metric can be either finite or unlimited. For finite limits, the account can issue a warning as usage approaches the…
What does the OpsIQ site health score measure?
Site Intelligence provides a comprehensive health view that encompasses technical, content, speed, and indexing factors. The website presents a score ranging from 0 to 100, along with detailed findings such as: Broken…
What is the AI Dashboard in my OpsIQ account?
For Cloud customers, the AI Dashboard summarizes the AI operating mode and Managed AI consumption for the selected workspace. If you own multiple Cloud workspaces, you can select the workspace you want to inspect…
What happens when I reach 100% of a finite OpsIQ limit?
A finite limit can be enforced when the allowance is exhausted. The affected feature may stop accepting additional consumption until the allowance resets or the capacity is increased. Unlimited metrics are not subject…
What is the Account Activity page?
The Account Activity page serves as the customer audit trail for important account events. It includes various types of activity such as account, billing, product, download, and security events. Each entry provides…
Does OpsIQ record Self-Hosted downloads?
Yes, download activity can be recorded for customer auditing. This includes details such as the package, version, file information, time, and network information. Customers can review this information through the…
Why does my usage page say a limit is unlimited?
Some plan metrics do not have a finite numerical cap. These metrics are represented as unlimited rather than suggesting there is an arbitrary maximum. However, other resources within the same product may still have…
When do account usage counters reset?
When a monthly product counter is configured, the account displays it against the plan's current monthly allowance. The tracked monthly usage resets at the beginning of the new calendar month. Please note that some…
Can I see my account's download and security signals in one place?
Activity provides a broad account event history and summary signals, while Security and Sessions offer more focused security information. Use all three when investigating an unfamiliar download, sign-in, or account…
What happens when I use about 80% of a finite OpsIQ limit?
Your account may display a warning as a finite usage metric approaches its limit, particularly when it nears the configured warning threshold. This warning is designed to give you time to review your usage, adjust your…
Can I review old account activity?
Yes, you can review old account activity. The Activity page is paginated, allowing you to navigate beyond the most recent events. It also provides summary information, such as overall activity, recent downloads, and…