Why can't I top up my wallet?

There are several reasons why you may be unable to top up your wallet:

• Wallet funding can be globally disabled.
• Funding may be limited to a specific permitted amount range.
• The required payment route may not be currently offered.

The live Wallet page will display the options that apply to your account. If no top-up option is available and you need wallet credit, please contact support for assistance.

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