80 results for "plan limits"
How many OpsIQ Writing generations are included per plan?
OpsIQ Writing Generations by Plan The current monthly generation limits for OpsIQ Writing are as follows: Starter: Not included Launch: 300 Growth: 10,000 Business: 40,000 Scale: 120,000 Enterprise: Unlimited These…
How many ticket departments can each plan have?
Ticket Department Limits by Plan The published limits for ticket departments based on each plan are as follows: Starter: 2 departments Launch: 3 departments Growth: 10 departments Business: 25 departments Scale: 75…
How many Promotion Studio campaigns are included per plan?
Promotion Studio Campaign Limits by Plan The published campaign limits for each plan are as follows: Starter: 1 campaign Launch: 3 campaigns Growth: 25 campaigns Business: Unlimited campaigns Scale: Unlimited campaigns…
Why does my usage page say a limit is unlimited?
Some plan metrics do not have a finite numerical cap. These metrics are represented as unlimited rather than suggesting there is an arbitrary maximum. However, other resources within the same product may still have…
How does API rate limiting work in OpsIQ?
OpsIQ applies API rate limits per key and returns rate-limit information in the response headers. When a limit is exceeded, clients receive an HTTP 429 status code along with guidance on when to retry through the…
How many Knowledge Base pages and FAQs can each plan store?
Knowledge Base Page and FAQ Limits by Plan The limits for published Knowledge Base (KB) pages and FAQs vary by plan as follows: Knowledge Base Page Limits Starter: 25 pages Launch: 100 pages Growth: 2,500 pages…
How do I know whether a plan feature or price in an old article is still current?
To determine whether a plan feature or price mentioned in an old article is still current, please refer to the live Plan & Billing, Order New Product, Add-ons, Marketplace, or Referrals pages. The commercial values…
What does the OpsIQ Scale Self-Hosted plan include?
The current listed price for the OpsIQ Scale Self-Hosted plan is $249/month. This plan includes the following features: Scale feature tier on customer-managed infrastructure Support for up to 40 websites 75 seats…
What does the OpsIQ Scale Cloud plan include?
The current listed price for the OpsIQ Scale Cloud plan is $299/month. This plan includes the following features: Up to 40 websites 75 seats 150,000 tickets per month 10 Cloud tenants for serving the organization's own…
What does the OpsIQ Growth Self-Hosted plan include?
The current listed price for the OpsIQ Growth Self-Hosted plan is $39/month. This plan includes the following features: Growth feature tier on the customer's server Support for up to 5 websites 10 seats 10,000 tickets…
What does an AI budget of zero mean?
A zero value means that no monthly account cap is configured for that feature. It does not indicate that the AI feature has zero usage or zero cost. Normal plan, token-wallet, provider, and service limits can still…
What happens when I reach 100% of a finite OpsIQ limit?
A finite limit can be enforced when the allowance is exhausted. The affected feature may stop accepting additional consumption until the allowance resets or the capacity is increased. Unlimited metrics are not subject…
What happens when I use about 80% of a finite OpsIQ limit?
Your account may display a warning as a finite usage metric approaches its limit, particularly when it nears the configured warning threshold. This warning is designed to give you time to review your usage, adjust your…
When do account usage counters reset?
When a monthly product counter is configured, the account displays it against the plan's current monthly allowance. The tracked monthly usage resets at the beginning of the new calendar month. Please note that some…
What does the OpsIQ Acceptable Use Policy prohibit?
OpsIQ prohibits the following activities: Unlawful or rights-infringing activity Malware Sexual exploitation material Hateful or violent incitement Harassment Self-harm facilitation Terrorism or weapons abuse Fraud and…
How much ticket attachment storage does OpsIQ include?
The published monthly ticket-attachment storage limits for OpsIQ are as follows: Starter: 256 MB Launch: 1,024 MB Growth: 10,240 MB Business: 51,200 MB Scale: 153,600 MB Enterprise: Unlimited Total workspace storage is…
Does OpsIQ track keyword rankings?
Yes, OpsIQ tracks keyword rankings for plans that include Site Intelligence. The published tracked-keyword limits are as follows: Growth: 500 keywords Business: 5,000 keywords Scale: 15,000 keywords Enterprise…
Can OpsIQ AI draft CRM outreach?
Yes, OpsIQ can draft CRM outreach using authorized customer information, deal details, prior interactions, and knowledge context. The CRM facilitates grounded outreach drafting that can be queued for review and…
Does OpsIQ mark up AI usage when I use my own API key?
The pricing page describes supported Bring Your Own Key (BYOK) as direct provider billing without an OpsIQ token markup. You supply credentials for a supported provider and pay that provider under your own account…
Which business functions are included in OpsIQ?
OpsIQ includes a variety of major functions designed to enhance business operations. These functions are: Client Chat AI AI-first CRM Native ticket and SLA system Knowledge Base and Help Center Customer Portal Studio…