143 results for "live"
AI Knowledge Base & Multilingual Help Center — OpsIQ
OpsIQ allows you to create governed knowledge and publish a branded Help Center in 40 languages. This enables you to ground AI answers, surface articles in your customer portal, and improve content for your customers…
What does the OpsIQ Starter Cloud plan include?
The current listed price for the OpsIQ Starter Cloud plan is Free. This plan includes the following features: 1 website 2 seats 1 email mailbox Managed AI pay-as-you-go or supported BYOK Live chat and Admin Chat Admin…
What does OpsIQ include?
OpsIQ is a customer operations platform that combines various features into one system. These features include: Live chat Customer Relationship Management (CRM) Ticketing system Customer portals Knowledge base and help…
Verify OpsIQ License — OpsIQ
Verify OpsIQ License Confirm whether an OpsIQ software license is valid, active, and assigned to the correct installation. You can verify an OpsIQ license in just a few seconds. License Verification Use this secure…
Portal Studio administrator and developer guide — OpsIQ
Overview OpsIQ Portal Studio allows you to build, preview, govern, publish, and extend an enterprise customer portal. This guide provides essential information for both administrators and developers to effectively…
Cookie Policy — OpsIQ
Effective Date: August 7, 2026 Version: 2026.08 Reviewed by: OpsIQ Security Overview This Cookie Policy explains how OpsIQ uses cookies and similar technologies on our website and the OpsIQ widget on customer sites. It…
Terms of Service — OpsIQ
Effective Date: August 7, 2026 Version: 2026.08 Governing Law: Nigeria (Lagos) --- 1. Agreement & Acceptance By using OpsIQ, you accept these Terms. If you do not agree, do not use the Service. 2. Definitions Key terms…
Compliance — OpsIQ
OpsIQ is committed to data protection, security, AI governance, and regulatory readiness. Our approach ensures compliance that can be verified, with a focus on security by design, privacy alignment, and governed AI. We…
Developer API, Webhooks & Connector Builder — OpsIQ
OpsIQ offers a robust platform for building governed integrations through its Developer API, Webhooks, and Connector Builder. This enables developers to create AI-operable applications with a focus on security and…
How do I know whether a plan feature or price in an old article is still current?
To determine whether a plan feature or price mentioned in an old article is still current, please refer to the live Plan & Billing, Order New Product, Add-ons, Marketplace, or Referrals pages. The commercial values…
What should I do before cancelling a product with active add-ons?
Before confirming the cancellation of a product with active add-ons, it is important to review the following: The product itself Attached add-ons Current billing period Stored data Any dependencies Be aware that a…
Which account page should I use for a billing problem?
If you are experiencing a billing problem, start by checking the following account pages: Invoices for a specific bill or payment Plan & Billing for subscription or plan status Transactions for financial activity Wallet…
How do Marketplace author payouts work?
Approved Marketplace sales contribute to an author's commission balance. Earnings move through holding and available states according to the current Marketplace commercial rules. The payout history displays the amount…
Are Marketplace package limits and commissions fixed?
No, the Marketplace minimum or maximum price, package size limit, commission percentage, payout hold, and related commercial controls are configuration-driven. The live Marketplace page and the applicable author…
What is OpsIQ's support response time?
The response target is configured by the support operation and can be viewed in the live Support area. It is important not to rely on an outdated hardcoded response-time statement, as service targets may vary by plan…
Can I choose a support department?
Yes, you can choose a support department when creating a new ticket. An active support department is required for ticket creation. The available department choices are configured by OpsIQ and may change over time…
What can appear in Self-Hosted Downloads?
The account can publish the main Self-Hosted package and, depending on your entitlement and current release, additional integration or developer packages. The exact packages, versions, and availability are controlled by…
When do account usage counters reset?
When a monthly product counter is configured, the account displays it against the plan's current monthly allowance. The tracked monthly usage resets at the beginning of the new calendar month. Please note that some…
How do OpsIQ usage limits work?
Understanding OpsIQ Usage Limits Usage displays counters and limits that apply to each product. A metric can be either finite or unlimited. For finite limits, the account can issue a warning as usage approaches the…
How do I order another OpsIQ product?
How to Order Another OpsIQ Product To order another OpsIQ product, follow these steps: Open the Order New Product section. Select an available product type and plan. If you are ordering a new Cloud workspace, you will…