38 results for "privacy"
Does OpsIQ keep a consent ledger?
Yes, OpsIQ maintains a consent ledger that allows an organization to demonstrate its consent state and history, rather than relying solely on a visual banner. This feature works in conjunction with privacy…
Does OpsIQ support session replay?
Session replay is included at the Scale tier under current pricing and is part of Visitor Intelligence. OpsIQ describes replay as reconstructing the page or session experience rather than recording a literal video…
Can I choose a different AI model for Admin AI?
Yes, OpsIQ supports Managed AI, which includes BYOK (Bring Your Own Key) providers such as OpenAI, Anthropic, Gemini, and Grok. It also offers self-hosted or customer-controlled options where applicable. This…
Portal Studio administrator and developer guide — OpsIQ
Overview OpsIQ Portal Studio allows you to build, preview, govern, publish, and extend an enterprise customer portal. This guide provides essential information for both administrators and developers to effectively…
Refund & Cancellation Policy — OpsIQ
This policy outlines how cancellations, refunds, downgrades, and billing changes work for OpsIQ subscriptions, including both Cloud (SaaS) and Self-Hosted licenses. We offer a free plan and a no-card trial to ensure you…
Create account — OpsIQ
Create your OpsIQ account and start your free trial. Create your AI operations workspace in minutes. Step 1 of 6: Create Your Account Tell us who will own this workspace: First name Last name Work email Password Confirm…
Product Roadmap: Shipped, In Progress & Next — OpsIQ
Product Roadmap: Shipped, In Progress & Next Follow the live OpsIQ product roadmap to see what has been shipped this quarter, what is currently in active development, and what is coming next. You can also suggest a…
Is OpsIQ useful for local service businesses?
Yes, OpsIQ is beneficial for local service businesses such as clinics, trades, salons, and real estate teams. It offers relevant features including: Lead capture Chat CRM follow-up Promotions Surveys Local SEO…
Can OpsIQ keep data in the EU?
OpsIQ's trust and privacy materials indicate that EU data residency is available for relevant cloud arrangements. The exact residency may depend on various factors, including the service component, AI provider, mail…
Is OpsIQ GDPR compliant?
OpsIQ states that its program is aligned with GDPR and UK GDPR obligations. It provides a Data Processing Agreement (DPA), transfer mechanisms, privacy-rights workflows, consent controls, subprocessor information…
Can OpsIQ consent behavior vary by country or region?
Yes, OpsIQ describes geo-aware consent behavior that allows the consent mode, language, and presentation to respond to the user's region. Geo-detection serves as a routing aid rather than a substitute for legal…
Can visitors reject non-essential cookies in OpsIQ?
Yes, visitors can reject non-essential cookies in OpsIQ. The consent experience offers options to Accept All, Reject Non-Essential, and manage preferences. Strictly necessary storage remains available for essential…
Does OpsIQ support Google Consent Mode v2?
Yes, OpsIQ supports Google Consent Mode v2 alongside its own category enforcement. Third-party tags can remain dormant until the relevant permission is granted, while the consent state is communicated to supported…
What is OpsIQ Consent & GDPR?
OpsIQ includes a consent management layer that controls whether categories of data collection and third-party tags can run. It offers more than 20 layouts across bars, cards, sheets, and modals, along with configurable…
What happens when a visitor declines analytics consent?
OpsIQ's consent architecture is designed to prevent the capture of declined categories at the source. This approach ensures that data is not collected first and hidden later. When analytics or replay is non-essential…
What is Live Visitor Pulse?
Live Visitor Pulse is OpsIQ's active-visitor view. It displays the individuals currently on the site, can refresh automatically, and highlights page changes and session context. This feature enables authorized teams to…
Does Promotion Studio have click heatmaps?
Yes, Promotion Studio can display click heatmaps over a campaign design. This feature allows teams to see where people interact, rather than just viewing a total click count. Heatmaps can reveal ignored calls to action…
Does OpsIQ CRM support teams, territories, and record visibility?
Yes, OpsIQ CRM supports team and territory concepts, along with record visibility controls such as open, owner-based, or team-based access. This functionality allows a company to maintain a shared CRM while restricting…