26 results for "password"
What should I do if I see an unfamiliar session?
If you encounter an unfamiliar session, take the following steps immediately: Revoke the session to prevent any unauthorized access. Change your account password to secure your account. Review Security activity for any…
Can I format messages in a support ticket?
The support composer allows for richer message formatting, including links, code, quoted content, lists, and emoji, in addition to standard text. Use formatting to enhance the readability of technical steps and error…
What are customer API tokens in OpsIQ?
Customer API tokens allow you to authorize supported customer-scoped integrations without sharing your account password. These tokens can carry limited permissions for supported account, license, billing, or support…
How do I sign out another device from my OpsIQ account?
To sign out another device from your OpsIQ account, follow these steps: Revoke Active Sessions Open the Sessions & Devices section. Identify the active session that you no longer trust or need. Revoke that session. Once…
Can I review recent security activity?
Yes, you can review recent security activity. The Security area provides information such as the time, action, network address, and device context where available. Use this information to investigate unfamiliar account…
Does OpsIQ support two-factor authentication for customer accounts?
Yes, OpsIQ supports two-factor authentication (2FA) for customer accounts. The customer Security page allows for time-based one-time password (TOTP) two-factor authentication. You can enroll using Google Authenticator…